Tshrtx Shipping Information
Shipping Destinations
Tshrtx is proud to offer global shipping through our fulfillment partner. However, please note that there are some countries we cannot deliver to due to legal or shipping carrier restrictions. If your country is not listed at checkout, it means we are unable to ship to that location at this time.
Customs Fees
When placing an order with Tshrtx, please be aware that customs fees may apply depending on the destination and the fulfillment location. These fees vary based on the order value, country limits, and other factors. Customers are responsible for paying any applicable customs fees. For more information on customs fees, please refer to your local customs office or the relevant authorities in your country.
Live Shipping Rates
We offer live shipping rates at checkout, ensuring you receive the most accurate and up-to-date shipping costs. These rates are calculated by our shipping carriers in real-time and are based on several factors, including the fulfillment location, shipping destination, shipping method, and carrier pricing.
Live shipping rates are available through our partner integration.
Additional Information
For any inquiries or further details about our shipping policies, please don't hesitate to contact our customer service team at support@tshrtx.com. We are here to assist you and ensure a smooth shopping experience with Tshrtx.
Thank you for choosing Tshrtx, and happy shopping!
Tshrtx Return Policy
Last updated: 7/25/2024
At Tshrtx, we strive to ensure that you are completely satisfied with your purchase. If you encounter any issues with your order, please read our return policy below:
Misprinted/Damaged/Defective Items
Any claims for misprinted, damaged, or defective items must be submitted within 30 days of receiving the product.
If your package is lost in transit, claims must be submitted within 30 days of the estimated delivery date.
If the issue is deemed our fault, we will cover the cost of a replacement.
How to Report a Problem
If you notice an issue with your order, please submit a problem report through our website or contact our customer service team.
Return Address
The return address is set by default to the Printful facility. You will receive an automated email notification when a returned shipment is received.
Unclaimed returns will be donated to charity after 30 days. If an address other than the Printful facility is used as the return address, you will be responsible for any returned shipments.
Wrong Address
If an insufficient address is provided, the shipment will be returned to our facility. You will be liable for reshipment costs once an updated address is confirmed.
Unclaimed Shipments
Unclaimed shipments returned to our facility will incur reshipment costs, which you will be liable for.
Non-Refundable Items
We do not accept returns for sealed goods, such as face masks, for health or hygiene reasons.
Returns Due to Buyer’s Remorse
We do not offer refunds for buyer’s remorse. Returns and size exchanges are at your expense and discretion. If you wish to offer returns or size exchanges, you will need to place a new order at your own expense.
EU Consumers
According to Article 16(c) and (e) of Directive 2011/83/EU, the right of withdrawal may not be provided for:
Goods made to the consumer’s specifications or clearly personalized.
Sealed goods unsealed after delivery that are unsuitable for return due to health protection or hygiene reasons.
Tshrtx reserves the right to refuse returns at its sole discretion.
If you have any questions about our return policy, please contact our customer service team at support@tshrtx.com.
Thank you for shopping with Tshrtx!